Shipping policy

We ship all orders with a unique CHECK BEFORE YOU BUY service, where you can avail OPEN BOX DELIVERY at your doorstep FREE OF COST.

Shipping Timeline:
3-4 Working days.

Returns & Exchange
We have a 15 day returns & exchange policy, which means you have 15 days after receiving your item to request a return/exchange.

To be eligible for a return/exchange, your item must be in the same condition that you received it, unworn or unused, with tags, and in its original packaging. You’ll also need the receipt or proof of purchase.

To start a return/exchange, you can contact us at info@muze.com.pk or call us on our number 0326 6612020. If your return/exchange is accepted, we’ll send you a return shipping label, as well as instructions on how and where to send your package. Items sent back to us without first requesting a return will not be accepted.

You can always contact us for any return question at info@muze.com.pk or Whatsapp us at 0326-6612020.